This year we introduced a way to voice your preferred volunteer role during signup. On this page is a brief list of responsibilities, and then you can click the role name to display more details, such as tasks, physical load, duration of shift.
For the general information about volunteering at WordCamp Europe, refer to our Volunteers page.
Note: Our Call for Volunteers is closed.
Room Staff
Room lead
- Act as team leader (for emcee, timekeeper, door guards and runners) and connector to the Volunteers team organisers
- Contribute to ensuring that the event runs smoothly in all session rooms.
- Collaborate closely with the room emcee
Runner
- Be super speedy in resolving last-minute issues
- Assist the Room Lead with anything that might be needed in the room
- Run microphones during Q&As
Time keeper
- Ensure that talks start and end on time
- Help speakers stay on track timewise
- Show speakers the ‘remaining time’ cards during their session
Door guard
- Welcome people into the room before a session starts
- Ensure that people quietly enter or exit a room when talks are already in progress
- Hold open the door when appropriate
- Help run microphones to the back of the room during Q&As
- View/listen to sessions while guarding the door
Workshop room assistant
- Create a safe and friendly environment for the Workshop lead during his/her session
- Check that Attendees have a ticket (required) for the workshop
- Ensure that everyone is orderly and respectful during a session in progress
Green room assistant
- Ensure that only speakers preparing for a talk are in the Green room
- Maintain peace and silence in the room
- Assist with anything a speaker needs, either you take care of it or request that someone else does
Registration
Registration lead
- Act as the connector between the Registration desk and organising team
- Coordinate Attendee registration
- Ensure that all Volunteer positions are taken
- Fix or troubleshoot any issues that may arise
Registration wrangler
- Use “Welcome to WordCamp Europe 2019” as your opening line at the entrance
- Guide Attendees to Registration desks
- Check tickets
- Prepare and hand out badges
Swag & WP Store Stations
Swag station lead
- Ensure that Volunteers are present and know what to do
- Create a system to hand out WCEU T-shirts and keep track of who received theirs
- Set up the swag table and keep it in good order
Swag station
- Give WCEU swag to Attendees and keep track of who received theirs
- Ensure that the swag table is organised
- Unbox swag and move to where it is needed
WordPress swag store
- Assist with selling WordPress swag at the official WordPress swag store
- Answer questions about the swag available and prices
Media & Communication
Media and communication support
- Act as a liaison between the Photography/video team and Communication team
- Select, edit, rename and save images and videos
- Be fast and accurate. Time constraint is part of this position.
Social media support
- Write posts and share photos directly on the WCEU social media accounts during sessions
- Interact with people online who are commenting on posts
- Support Attendees who ask for help using social media
PR support
- Share news during the event with PR organisers
- Prepare and set up interviews
- Ensure that all Media Supporters and Media Partners get updates during the conference
Speakers & Sponsors Support
Speaker wrangler manager
- Take charge and be responsible for a team of speaker wranglers
- Participate in the smooth running of talks
- Act as a connector between speaker wranglers and the Content team
Speaker wrangler
- Ensure that speakers arrive to the correct track on time
- Assist speakers with tech check, setup and anything else they need
- Guide speakers back to the Green Room after their session
Sponsor wrangler
- Act as first point of contact on the floor for our Sponsors
- Help resolve minor issues and reach out to a Sponsor Wrangler Manager for bigger issues
- Ensure that any issue raised by our Sponsors is addressed in a timely manner
Community Help Desk
Community Help Desk manager
- Act as lead of the Community Help Desk (formerly Happiness Bar)
- Ensure that everyone is present for shift
- Keep your team happy and productive
- Help team members answer WordPress questions, when needed
Community Help Desk
- Be a friendly and inviting face that makes people feel comfortable to ask any question they have
- Ask what you can help with
- Help people with all kinds of WordPress-related questions
- Do research or ask another person if you don’t know the answer
Attendees Services
Attendee orientation / badge checker
- Answer questions when manning the Information Desk and/or stationed in hallways
- Initiate conversations with (“Hi there, can I help?”) and guide people that appear lost
- Direct anyone without a badge to Registration
- Be comfortable with a high level of interacting with people
Volunteers happiness assistant
- Assist and take care of other WCEU Volunteers
- Help Volunteers with anything they may need during their shift (e.g., Volunteer runner, green room assistants, etc.).
- Handle requests by Volunteers in the #volunteer Slack channel
Community Services
Charity wrangler
- Set up the Charity Drop
- Create a system to collect WordCamp or sponsor-branded t-shirts
- Collect and express gratitude for donations
- Ensure the Charity Drop table is organised and doesn’t turn into a messy pile of stuff
- Bag the donations
Contributor Day onboarding wrangler
- Assist contributors with registering a WordPress.org account
- Assist with setting up a Slack account
- Answer queries and show them how to use Slack
- Guide new contributors in finding their way around
- Be open to questions, welcoming and friendly
WP Cafe wrangler
- Ensure that discussions start and end on time
- Assist the Topic Starter when needed
- Be helpful and friendly