As Community Help Desk manager you coordinate and manage the Help Desk activities. You make sure that visitors feel welcome to ask questions and that the volunteers are ready to answer as many questions as they can. Helping out the Community Help Desk volunteers by answering questions is also part of the job.
Specs
Skills required
- expertise in WordPress
- organizational and team building skills
- problem solver
- good English
Physical load
Stand up and walk during all service time.
Responsible for
The Community Help Desk manager coordinates and manages the Community Help Desk activities.
Reporting to
Responsible from the Volunteers team (organizer)
Shift length
Two half days or one full day
Preparation needed
None