Your job is to politely help users with their WordPress questions and help them find an answer. You don’t have to know every answer yourself. If you can help someone finding the answer to their question or somebody, that will be able to help them, your job is done.
Specs
Skills required
- expertise in WordPress and other matters connected with the development of a site
- good English
- helpful mindset
Physical load
Sitting and working on your laptop. Some walking is involved.
Responsible for
Helping as many people with WordPress related question.
Reporting to
Community Help Desk manager
Shift length
Half day
Preparation needed
You need to bring your own laptop to your shift.